PIR® helpdesk · General Service Representatives

GSR Desk

Instead of getting lost in a chat thread, your group's report or question becomes a private thread with the GSR Subcommittee and a tracked ticket like GSR-12.

Open PIR's Discord Send your group's report Looking for another desk?

Heads-up

The ticket back end is still being wired for this desk.

Behind the scenes, the ticketing flow is live today for the LitCom, TechCom, PR and main web desks. The GSR and Board ticket desks are next - stay tuned. Until then, send group reports through the GSR Monthly Reports form or the GSR WhatsApp thread, and the /gsr command lights up when the back end lands.

What this desk handles

Bring us these

Group reports: attendance, open service positions, announcements
The GSR Monthly Reports form, and help filling it in
Agenda items for the next GSR meeting, and questions about the service structure
Where the minutes live: every GSR meeting on the record, one entry at a time

Something else? Ask A.L.E.X. first. Under any answer, Turn into a ticket suggests the right desk.

Open a ticket

Three steps, soon

Join PIR®'s Discord.
Type /gsr and choose Problem or request or Idea or feedback. The command isn't switched on yet: until it is, use the GSR Monthly Reports form or your GSR WhatsApp thread.
A private thread opens between you and the subcommittee. Check on it any time with /ticket id:GSR-12.

Concierge

Looking for another desk?

Every committee has its own helpdesk. Pick the door that fits:

LitCom TechCom GitHubDesk PR BoardDesk Web desk

Every ticket's lifecycle

new→ claimed→ in progress→ resolved→ archived

Only the GSR Subcommittee can change a ticket's status. Resolved threads move to the channel's Threads → Archived list, and Reopen brings them back.

Not on Discord?

Use the web desk: enter your email, tap the one-time link we send you, and open or follow a ticket. No password, no account. Or email helpdesk@psychedelicsinrecovery.org.

How the helpdesks work · Privacy

It sounds like you might be going through something really hard right now. You're not alone, and you deserve support right now.

United States

Emergency: call 911
Suicide & Crisis Lifeline: call or text 988 (veterans: 988 then press 1)
Crisis Text Line: text HOME to 741741
Fireside Project (support during/after a challenging psychedelic experience): call or text 62-FIRESIDE (623-473-7433), 11am–11pm Pacific

United Kingdom

Samaritans: 116 123 (free, 24/7)

More lines (other countries, domestic violence, SAMHSA): https://www.psychedelicsinrecovery.org/crisis-resources/

I'm an automated helper, not a crisis service, and PIR is not a hotline. Please reach out to one of the lines above or to someone you trust right now.